Contact Us

Customer Pick Up is Available (Monday-Friday)!
If you are a local customer (El Dorado Hills, CA) and would like to pick up your order, we have that available at the above address.  To place a pick up order online, please follow these instructions:

  1. First, click the following link to add the special packaging for your butterflies to be stored and transported: Special Pick Up Packaging.
  2. Next, add the items you would like to order (butterflies, release boxes, etc.) to your cart.
  3. When you are done shopping, go to the cart and select the date and time (weekday only) for when you plan to PICK UP the butterflies.  Please pick a time between 10AM and 2PM.  Then proceed to check out...
  4. When at the check out page, please enter the Promo Code: CUSTOMERPICKUP01 to remove the shipping charge, which applies ONLY to pick up orders. (NOTE - you may still need to enter your own address as the delivery address, but the order will not be delivered there and will only be held for pick up at the address below.)

See a Customer Pick-Up video here. 

Swallowtail Farms, Inc.
989 Governor Drive, Suite 103
El Dorado Hills, CA  95762 – USA

For any questions regarding Swallowtail Farms products, please contact us using the information below or fill out the online form. Further information regarding our shipping policy and guarantee can be found on our policy / guarantee page.

Phone: 1 (888) 441-4902
Email: Email Us